Customer Reviews for Rich's German Motorwerks

“One of the best VW shops I've ever been too. I have a 1991 Westfalia Vanagon. Had issues with power loss while on vacation. On a Friday Rich got us right in and on our way quickly. Great service. Don't hesitate to call!! 5-star service!”

“The shop was very helpful. They fixed a old land rover freelander I bought for my daughter. I didn't want to spend a lot on the car, as I needed to keep the overall cost down. They communicated all the needs and were very up front with what was needed, why, and what I needed to do and not do. They were very patient with me, and I am a mechanically minded person, so I'm the person shops don't like to deal with. I would definitely take a car back to them, the work was done well, and more importantly the way they communicated was calm thorough, and detailed.”

“5 Stars!”

“Ran into Tyler one of the employees as the shop was closing. He was able to take some extra time off the clock and help me get back on the road. Definitely good people, quality service, and top notch work. Would not hesitate to take my vanagon to them again.”

“More than Satisfied

I recently bought a Mercedes Benz C-Class and took it into Rich's to have it thouroughly checked out. They suggested a tune up and said that they would check on a leak I noticed in the engine. Upon examination they said that a tune up was not needed and diagnosed where the leak was coming from. They called me PRIOR to doing any work, they actually drove the car to make any determinations (something my last mechanic never did) and gave me a printed detailed estimate to have the leak fixed and charged me a very small amount for inspecting my Mercedes...

I am planning on taking my car back to Rich's German Motorworks to get the further quoted work done and also my Volkswagen Cabrio.

I now feel satisfied that i made a good decision on purchasing this used car and would recomend anyone purchasing a used car from a private party or a dealership to have the vehical checked out first at Rich's German Motorworks first so you can make an solid informed decision.”

“Honest good mechanics.”

“5 Stars!”

“I drove into rich's garage unannounced with my BMW and he stopped what he was doing to help me, he's just a great guy and thoroughly checked my vehicle and gave a really reasonable quote, barely charged anything for the inspection. As a young female driving into an auto repair you feel like you might be an easy target but this was not the case at Rich's and I was treated really well.”

“The amount of work that they put into my car was tremendous. the attention to detail and the service was excellent. they returned my car better than new. everything was put together correctly and in a fashionable manor- i advise anyone to go them if you want fast and proffesional service!”

“A few summers ago, my Subaru overheated, basically melting my engine, in California, on my way back to Eugene from a trip to the Napa wine country. After mechanics in Mendocino told me my car was only good for scrapping, Rich not only advised and helped me get my car towed back, but assisted in finding me an excellent engine from a wrecking yard here in Lane County. They put the used engine in my car, for a very reasonable price, and it has worked PERFECTLY ever since! Thank you, Rich's German Motorwerks, you are the BEST!!!”

“I brought my vehicle into Rich's to get some work done, I was very satisfied with the work that was done and they also found more work that needed to be done thanks for fixing it now before i ended up broke down on the side of the road. I have brought my vehicle here before and have never had any problems. appreciated and dependable, thanks Rich!”

“I brought my volkswagon jetta here to have my automatic transmission swapped with a 5 speed manual transmission. They did a great job on it, it drives amazing & feels like it just came out of the factory! Couldn't be happier. Thanks Jerry!”

“2014 Update: Still satisfied. All work I've had done at Rich's was done right and has held up over many miles. Rich and staff continue to be knowledgeable about all aspects of my 89 Vanagon.

I've known of Rich's reputation for quality work on VW's for years. So when I bought a neglected Vanagon Westfalia camper I took it to Rich to turn it into a reliable daily driver. I'm satisfied with all of their work. Rich's always uses quality German parts and pays attention to details. But most importantly, I completely trust Rich's to not BS me on what needs to be done. This shop doesn't need to oversell you - they're always busy and they don't spend money on furniture for the lobby or slick advertising.

FYI, items I've had fixed or installed at Rich's on my VW include: A/C system, alternator, shocks, wheel bearings, brakes, power windows, pop-top canvas, antenna, LPG valve, the clutch master cylinder, radiator, and head gaskets. Rich's has gone the extra mile to find the right parts at a fair price.”

“Very good shop,knowlegdeable and very helpfull. They took care of my car like it was there own. Very friendly staff that took care of what I asked them too and even found a few more things my car needed I would recomend this shop too anyone with a VW or german car.”

“I have found Rich's to be personable, efficient and knowledgeable. Their prices are very reasonable, and their work is outstanding. I own an old Porsche 968 that I have taken to them three times, and they have always done great work. When they couldn't do something, their suggestions on where to take the car were always right on. I will definitely be taking my car there in the future.”

“Awsome place, these guys did a really good job on my car and gave me a great deal, one of the cheapest places in town for the quality that you get. they really know there german cars. Very friendly staff and a good atmoshpere,I would recomend this shop to my friends and family.”

“Honest, Fair, Responsible, Reliable. Wouldn't take my vehicle anywhere else.”